National Acoustic Laboratories Library
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Dealing with difficult people/ [Videorecording]

Publication details: Vic: Video Train, 1997Description: 1 video cassette (17 minutes) and trainer's manualSubject(s):
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Holdings
Item type Current library Call number Status Date due Barcode
VHS VHS National Acoustic Laboratories Video Available 20382
VHS VHS National Acoustic Laboratories Video Available 20328

A training programme which shows participants four important techniques they can use to effectively deal with difficult people and how to apply them.

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