01263naa a22002057a 4500
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20150130153900.0
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National Acoustic Laboratory
What Is Important for Hearing Aid Satisfaction? Application of the Expectancy-Disconfirmation Model
Background: Between 68.1–89.5% of clients report that they are satisfied with their hearing aids. Two
variables that are thought to contribute to dissatisfaction with hearing aids are product performance, and
a mismatch between performance and client prefitting expectations about hearing-aid performance (i.e.,
disconfirmation). A focus on variables related to satisfaction is relevant to improving hearing rehabilitation
services.
Hearing aid
satisfaction
expectations
disconfirmation
Carly Meyer
25:644–655 (2014)
J Am Acad Audiol
http://dspace.nal.gov.au/xmlui/bitstream/handle/123456789/107/What%20is%20important%20for%20hearing%20aid%20satisfaction%20Application%20of%20the%20expectancy-disconfirmation%20model%20-%20Meyer%20Hickson%20and%20Walker.pdf?sequence=1&isAllowed=y
udc
JOURNALS
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