National Acoustic Laboratories Library
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The design of everyday things / Don Norman.

By: Material type: TextTextPublisher: Cambridge, MASS MIT [2013]Edition: Rev. and expanded editionDescription: xviii, 347 pages : illustrations ; 21 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780465050659 (pbk.)
  • 0465050654 (pbk.)
Uniform titles:
  • Psychology of everyday things
Subject(s): DDC classification:
  • 745.2001/9 23
  • 745.2019
LOC classification:
  • TS171.4 .N67 2013
Other classification:
  • BUS057000 | PSY003000 | DES011000
Contents:
Preface to the revised edition -- The psychopathology of everyday things -- The psychology of everyday actions -- Knowledge in the head and in the world -- Knowing what to do : constraints, discoverability and feedback -- Human error? No, bad design -- Design thinking -- Design in the world of business.
Summary: "Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious-even liberating-book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. In this entertaining and insightful analysis, cognitive scientist Don Norman hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behavior. Now fully expanded and updated, with a new introduction by the author, The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them."--Publisher information.
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Holdings
Item type Current library Call number Status Date due Barcode
Bound printed item Bound printed item National Acoustic Laboratories 621.38 NOR Available 310761

Includes bibliographical references (pages 321-330) and index.

Preface to the revised edition -- The psychopathology of everyday things -- The psychology of everyday actions -- Knowledge in the head and in the world -- Knowing what to do : constraints, discoverability and feedback -- Human error? No, bad design -- Design thinking -- Design in the world of business.

"Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious-even liberating-book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. In this entertaining and insightful analysis, cognitive scientist Don Norman hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behavior. Now fully expanded and updated, with a new introduction by the author, The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them."--Publisher information.

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